Banque Casino Launches a Voice-Based Chatbot to Improve Customer Relation
FACTS Banque Casino partners with Greenbureau –start-up specialising in customer relation– to launch a new service enabling their customers...
ADN'ews by Galitt is a content platform dedicated to innovation in financial services and payment.
FACTS Banque Casino partners with Greenbureau –start-up specialising in customer relation– to launch a new service enabling their customers...
FACTS Banco Carrefour gets ready to launch an insurance-dedicated marketplace in partnership with the InsurTech Suthub.
FACTS Oney recently conducted a survey investigating payments’ perception and habits in Europe, especially in the 4 markets they cover: Fra...
FACTS Arkéa launches a mobile conversational agent for distance selling. This tool embeds a payment option for corporate e-commerce special...
Malaysia Airlines launches a Facebook Messenger-based chatbot in an attempt to investigate AI and bots capabilities applied to their customer rel...
InAuth launches its Voice Biometrics Authentication Module to help identifying users in mobile banking and payments contexts. Their vocal charact...
Google Assistant still aims for diversification in France. Partnerships with Sephora, Fnac Darty and OUI.sncf have been announced: this assistant...
Ingenico Turkey has launched an interactive messaging device for IsBank to turn POS terminals into bidirectional bank/merchant meant to communica...
The Canadian financial institution FirstOntario Credit Union is rolling out NCR APTRA Interactive Teller ATMs with video-conferencing capabilitie...
At January 2012 NRF convention in New York, VeriFone presented its new interactive and mobile payment solutions for retailers. The manufacturer a...
Players’ Strategy UNITED STATES – Active.Ai teams up with Visa to provide banking institutions with interactive AI-powered solutions (e.g.:...
Interbank mobile wallets: more services for broader adoption CANADA – Two Canadian banks have unveiled their mobile wallet, UGO: an all-inc...
MasterCard’s professional services arm, MasterCard Advisors, has partnered with advertising intelligence provider Exponential Interactive. The ne...
PayPal has entered a partnership with the media group Comcast Cable and manufacturer TiVo to further get involved in the connected TV sector. The...
Ikea’s connected TV Uppleva should be proposed in France starting July 2012. One month before this official launch the Swedish retailer has decid...
The e-payment specialist VeriFone has officially announced a new solution making it possible for customers to purchase lottery tickets in cabs an...
Marks & Spencer introduces multiservice kiosks to enhance customer interaction.On the occasion of its come back in France, Marks & Spence...
The international card scheme Visa acquired PlaySpan, the Californian payment specialist for virtual reality contents. This e-PSP is in charge of...
eBay and PayPal Splitting up UNITED STATES – PayPal’s spinoff from eBay is underway. The long-lasting rumour has been confirmed: PayPal wil...
NCR has just acquired a majority stake in uGenius, visio-banking services provider with which it has been collaborating to develop new generation...